Fatou Diagne

Enhanced the company's transportation strategy and ensured optimal logistics performance by implementing strategic processes and optimizing delivery outcomes. Spearheaded the coordination of carrier relationships and logistics processes, maintaining a 95% availability rate for scheduled pickups and deliveries across the region.

Led and managed a team of direct reports, prioritizing and distributing workloads to align with organizational goals and ensuring high-performance standards and compliance with company policies. Vigilantly monitored operations to ensure adherence to administrative policies, safety rules, environmental policies, and government regulations.

Researched and assessed potential suppliers and helped establish relationships for future procurement needs. Conducted thorough comparisons of prices, specifications, and delivery dates from multiple suppliers to identify the most favorable bids.

Led various facets of operational excellence, people management, and strategic planning. Provided comprehensive guidance to employees on addressing challenging problems and effectively resolving escalated customer complaints and disputes.

Completed a Master of Business Administration with a dual major in Business Intelligence and Cybersecurity. This program focused on leveraging data for strategic decision-making and understanding cybersecurity principles in business operations.

Grade: Dean's List

Earned a Bachelor of Science in Political Science, achieving Dean's List recognition. This degree provided a strong foundation in political systems, public policy, and analytical thinking.