Jacob Trahan

I’m a SaaS professional focused on enterprise workflow optimization, data-driven gap analysis, and cross-functional stakeholder management. I bring a business-process mindset to requirements elicitation, root-cause thinking, and organizational strategy.

At Adobe, I facilitate 20+ requirements gathering sessions and stakeholder interviews to identify operational inefficiencies, document control gaps, and workflow constraints. I also conduct software asset utilization audits, build repeatable growth/indicator frameworks from account metrics, and lead discovery workflows that connect client pain points to multi-product solution plans.

Previously at Datumate, I supported Land and Expand strategies by analyzing software adoption metrics and mapping expansion frameworks for new business units. I led business process improvement work to standardize data workflows and optimize CRM data capture, then facilitated alignment sessions that turn enterprise feedback into actionable opportunities for product and operational growth.

Earlier at Procore, I evaluated public sector and enterprise construction project workflows to uncover operational gaps and align them to cloud-based software solutions. I analyzed bottlenecks to drive upsell and cross-sell, managed a high-value pipeline portfolio contributing to the qualification and strategic discovery of $450,000 in closed-won enterprise contracts, and gathered compliance, data security, and regulatory workflow requirements from stakeholders.