Jackline Huang
@jacklinehuang
I build data-driven operational tools and reporting that streamline workflows, improve accuracy, and accelerate delivery at Amazon.
IndiaWhat I'm looking for
At Amazon India, I manage fee waiver and promotion workflows end to end, support budget approvals, and audit configurations across marketplace IDs, brands, and SKUs. I build Power BI management reporting and a real-time issue tracker that reduced troubleshooting time by 60%.
I've automated large-volume data validation with Python, reducing manual effort by 40%, and I'm developing an AI-powered Input Validation Agent to remove operational bottlenecks. Previously, I resolved 500+ complex seller escalations, improved repeat contacts by 25%, and trained six new team members with materials that cut ramp-up time by 40%.
Experience
Work history, roles, and key accomplishments
Operations Specialist
Amazon India
Jan 2024 - Present (2 years 8 months)
Supports operational excellence in fee waiver and promotional workflows, manages reporting dashboards, and drives process improvements including automation and AI solutions.
T4 Selling Partner Specialist
Amazon India
Mar 2022 - Jan 2024 (1 year 10 months)
Managed end-to-end resolution of complex seller escalations, maintained high SLA compliance, and provided insights that improved seller satisfaction and reduced repeat contacts.
Education
Degrees, certifications, and relevant coursework
University of Calcutta
Bachelor of Commerce (Honours), Commerce
2018 - 2021
Pursued a Bachelor of Commerce (Honours) degree, developing strong financial acumen and analytical skills.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
Interested in hiring Jackline?
You can contact Jackline and 90k+ other talented remote workers on Himalayas.
Message JacklineGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
