suhaib muzaffar

As a seasoned Team Leader and Program Specialist with over 7 years of experience at Amazon, I have a proven track record of driving high performance and delivering exceptional customer service. My expertise lies in prioritizing projects, setting clear timelines, and guiding teams to unlock their full potential. I am adept at resolving complex customer issues and collaborating with cross-functional teams globally to improve service levels.

Throughout my career, I have developed strong skills in making data-driven decisions, analyzing business cases, and implementing scalable processes to support growth. My experience in leading both direct and indirect teams has taught me the importance of fostering a high-performance culture, setting clear goals, and providing ongoing coaching to team members.

I am a results-driven professional with a passion for driving continuous improvements in service levels and operational efficiency. I have a strong educational background, holding a Bachelor of Commerce degree from Islamia College of Science and Commerce, and I am also certified in Lean Six Sigma White Belt.