Looking for a job

Izzuddeen Garba Gwarzo

@izzuddeengarbagwarzo

I resolve customer inquiries, coordinate stakeholders, and keep service operations organized across healthcare, education, insurance, and media.

Nigeria

Message

What I'm looking for

I'm looking for a customer service or administrative role where I can resolve inquiries, support customers, maintain accurate records, coordinate stakeholders, and contribute effectively in a remote or collaborative environment.

I currently support patients, visitors, and healthcare professionals at Kano Cancer Treatment Center, handling calls, appointment scheduling, inquiries, records, and customer concerns in a sensitive environment.

As School Director at GGM Bright Future Academy, I've managed daily operations, maintained student databases, and coordinated communication among staff, parents, students, and external stakeholders.

At Media Trust Limited and Jaiz Takaful Insurance Plc, I managed customer and partner relationships, responded to service inquiries, maintained records, and supported issue resolution, reporting, and documentation.

I'm backed by more than six years of customer-facing and administrative experience, a B.Sc. in Mass Communication, and practical skills in Microsoft Office, database management, remote collaboration, and clear stakeholder communication.

Experience

Work history, roles, and key accomplishments

Current

School Director

Current

GGM Bright Future Academy

Jan 2021 - Present (5 years 9 months)

Managed daily operations and customer-facing interactions with parents and students. Resolved inquiries and complaints while maintaining high service standards, student databases, and administrative records.

Operations Management Customer Service Complaint Resolution Database Management Communication Skills Administration

Current

Front Desk Receptionist

Current

Kano Cancer Treatment Center

Serve as the first point of contact for patients, visitors, and stakeholders. Handle incoming calls, inquiries, appointment scheduling, and customer concerns while maintaining accurate records and coordinating communication between patients and healthcare professionals.

Customer Service Call Handling Appointment Scheduling Record keeping Communication Skills Healthcare

Marketing Executive

Media Trust Limited

Jan 2019 - Dec 2021 (2 years 11 months)

Managed relationships with customers, vendors, and distribution partners. Responded to service inquiries, coordinated issue resolution, and maintained customer records and distribution databases.

Customer Relationship Management Vendor Management Issue Resolution Database Management Reporting

Financial Assistant

Jaiz Takaful Insurance Plc

Jan 2017 - Dec 2019 (2 years 11 months)

Assisted clients with policy inquiries and documentation requirements. Processed records, maintained customer information databases, and supported administrative functions and customer service operations.

Customer Service Documentation Database Management Administrative Support Data Entry