Open to opportunities

Mmasinachi Uchegbu

@mmasinachiuchegbu

Message

Results-driven administrative and customer support professional with strong office and records management skills.

Nigeria

Message

What I'm looking for

I am looking for an onsite administrative role where I can manage front-desk operations, maintain records, support teams, and improve client satisfaction while growing professionally.

I am a results-driven administrative and customer support professional with over two years of progressive onsite experience in office administration, records management, and front-desk operations. I have supported business functions across schools and private companies, coordinating schedules, maintaining accurate paper and digital records, handling inventory tracking, and resolving customer inquiries to ensure satisfaction.

I consistently streamline office workflows and support cross-department communication, having held roles from administrative secretary to administrative assistant and customer support specialist. I bring strong organization, communication, and problem-solving skills, plus certifications in Public Speaking and Virtual Assistance that enhance my ability to support teams and improve client-facing processes.

Experience

Work history, roles, and key accomplishments

Current

Administrative & Customer Support

Current

WigsnSkills Hub

Jan 2025 - Present (1 year 1 month)

Provide onsite administrative and customer support for clients and trainees, managing inventory, bookings, payments, and resolving customer inquiries to maintain high satisfaction.

Customer Service Inventory Management Records Management Scheduling Data Entry Complaint Resolution

Administrative Support

Liberty Square Academy

Jan 2023 - Jan 2024 (1 year)

Maintained student records, attendance and result sheets, assisted with timetables and exam preparation, and handled communications with parents and school authorities.

Student Records Data Entry

Administrative Support

LEA Primary School

Jan 2022 - Jan 2023 (1 year)

Recorded and tracked student data and classroom resources, supported teachers with lesson material organization, and helped coordinate examinations and school activities.

Lesson Material Support

Administrative Assistant

Kenzoil Nigeria Limited

Jan 2021 - Jan 2023 (2 years)

Provided onsite administrative support by organizing office files, scheduling meetings, coordinating interdepartmental communication, and assisting with visitor reception and basic customer inquiries.

Office Administration File Management Scheduling Meeting Preparation Data Entry

Administrative Secretary

Chipen-E Multilinks Ltd

Jan 2019 - Jan 2021 (2 years)

Performed clerical and secretarial duties including documentation management, drafting correspondence, scheduling meetings, and assisting customers and visitors with information and redirection.

Clerical Support Scheduling Record keeping