Open to opportunities

Chong Hong

@chonghong

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Dynamic HR professional with 5 years of diverse experience.

Malaysia

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What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative company culture.

I am a dynamic HR professional with 5 years of experience in various roles, including HR Generalist, HR Operations Executive, and HR Service Specialist. My expertise lies in streamlining processes and delivering impactful solutions that enhance employee satisfaction and organizational effectiveness. I am eager to pursue a challenging, long-term career in Human Resources where I can drive company success and benefit from continued learning and professional growth.

Currently, I work as a Human Resource Service Specialist at Advance Micro Device (AMD), where I facilitate HR operations across the APAC region. I manage and resolve employee inquiries related to HR policies, ensuring compliance with service-level agreements. My role also involves analyzing monthly AskHR trends and collaborating with stakeholders to implement solutions that optimize employee satisfaction. Additionally, I have played a key role in the development of an HR chatbot, enhancing self-service options for employees.

Previously, I served as a Human Resources & Operations Executive at Kin Kiong Heng Kee Trading Sdn Bhd, where I maintained compliance with labor laws and managed payroll processes. My experience also includes overseeing foreign worker management and fostering strong relationships with suppliers. I am committed to continuous improvement in HR processes and am passionate about creating a positive employee experience.

Experience

Work history, roles, and key accomplishments

Current

Human Resource Service Specialist

Current

Advance Micro Device (AMD)

Apr 2024 - Present (1 year 2 months)

Facilitated HR operations across the APAC region by managing employee inquiries related to HR policies, ensuring compliance with SLAs, and delivering exceptional support. Led analysis of monthly AskHR trends and collaborated with stakeholders to enhance employee satisfaction and operational efficiency.

HR Operations Employee Relations Compliance Data Analysis Knowledge Management Chatbot Development ServiceNow SQL Payroll

Human Resources & Operation Executive

Kin Kiong Heng Kee Trading Sdn Bhd

Apr 2024 - May 2024 (1 month)

Maintained compliance with employment laws and managed payroll and foreign worker logistics. Proposed solutions for employee relations issues and supervised daily operations related to palm oil harvesting.

Payroll Management Employment Law Employee Relations Logistics Performance Monitoring

Human Resources & Admin Executive

Transairmarine Freight Services Sdn Bhd

Jun 2019 - Apr 2024 (4 years 10 months)

Ensured compliance with laws and managed payroll processes. Led recruitment efforts and facilitated onboarding while maintaining ISO standards and managing audits.

Compliance Management Payroll Processing Recruitment Onboarding ISO Audit Management Employee Relations

Human Resource Generalist (Internship)

ITW Meritex Sdn Bhd

Conducted team-building activities and created job descriptions. Designed grievance forms and maintained training records while addressing foreign employee issues.

Team Building Grievances Training Records Employee Relations HR Policies Communication Skills Problem Solving Compliance

Education

Degrees, certifications, and relevant coursework

Universiti Tunku Abdul Rahman

Bachelor of Arts & Social Science, Psychology

2016 - 2019

Activities and societies: Hosted public events on psychology, participated in research projects.

Pursued a Bachelor of Arts & Social Science in Psychology (Hons). Participated in a quantitative research project on parental warmth and academic procrastination, and hosted events to educate the public about psychology.

Tenby International Schools

A-Level, A-Level Studies

2014 - 2015

Activities and societies: Chairperson in debates competition, community service with senior citizens.

Completed A-Level studies with a focus on performance in Shakespearean drama, specifically 'Hamlet'. Actively participated in debates as chairperson and engaged in community service, caring for senior citizens.