At Arco Educação, I work in Sales Operations, supporting sales teams and leaders with data, processes, and commercial performance.
I manage and improve the CRM, and develop SQL queries to extract, prepare, and analyze data using Metabase and BigQuery.
I build and validate dashboards and indicators across sales channels, leadership, time periods, and funnel stages. I also investigate discrepancies between queries, dashboards, and source data to keep indicators consistent.
Previously, I was an Inside Sales PL at International School and a Supervisora de Operações (Cobrança e SAC) and Back Office at DSB – Digital Solutions for Business. My work included coordinating visits and meetings, monitoring operational indicators, reporting results, and simplifying administrative and financial processes.
