Iyanuoluwa Adeboye

Handles inbound customer calls using Ameyo, resolving inquiries and complaints while maintaining excellent customer service. Manages and documents customer interactions using Zendesk, ensuring accurate records and timely follow-up.

Sold wallpapers to customers, meeting sales targets through effective communication. Managed inventory, provided logistics for customer delivery, and built client relationships using emotional intelligence.

Organized and led awareness campaigns on substance abuse prevention, reaching over 50 community members. Facilitated workshops for youth, teaching coping mechanisms and stress management techniques.

Supported children with disabilities and psychological challenges through tailored activities, improving their social skills and emotional well-being. Created engaging group activities, such as art therapy sessions, to promote self-expression among 20+ children.

Conducted one-on-one sessions with clients under supervision, addressing anxiety, stress, and interpersonal conflicts using active listening and cognitive-behavioral techniques. Designed and implemented group therapy activities for adolescents, improving emotional regulation skills for 25 participants.

Provided peer-to-peer emotional support to over 50 students, focusing on academic stress, self-esteem, and relationship challenges. Organized mental health workshops and campaigns, increasing student awareness of psychological resources by 15%.

Served as an active member of the Drug-Free Club, leading community outreach initiatives.

Grade: Second Class Lower (3.3 GPA)

Bachelor of Science in Psychology with a Second Class Lower (3.3 GPA). Relevant coursework included Organizational Psychology, Counseling Techniques, Group Dynamics, Human Resource Management, and Research Methods.

Graduated with distinctions in English and Social Studies.

Completed primary education.