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Iyanna HallIH
Open to opportunities

Iyanna Hall

@iyannahall

I've delivered compassionate care, customer service, and administrative support.

Trinidad and Tobago
Message

What I'm looking for

I'm looking for a remote support role where I can use my customer service, communication, administrative, and care experience to serve clients well, learn more, and become an asset to the team.

I've supported children and residents at the Children’s Authority of Trinidad and Tobago and St. Mary’s Children’s Home, supervising daily activities, monitoring behavioural patterns, attending to basic needs, and contributing to care plans.

My eight years in social work and child care strengthened my empathy, emotional intelligence, documentation, and ability to understand and support others.

Earlier, I worked in customer service, sales, and administration at IQOR Trinidad and Central Glass & Aluminum Supplies Ltd, handling client needs, phones, quotations, filing, wholesale clients, and dispatch. I'm now seeking to bring my warm personality, communication skills, attention to detail, and willingness to learn to a remote support role.

Experience

Work history, roles, and key accomplishments

CT

Child Support Assistant

Children's Authority of Trinidad and Tobago

May 2023 - Dec 2025 (2 years 7 months)

Supervised residents' daily activities, monitored and documented behavioral patterns, reported and treated minor illnesses, accompanied residents to appointments, and attended to their basic needs including grooming, feeding, and school work.

Education

Degrees, certifications, and relevant coursework

University of Trinidad and Tobago logoUT

University of Trinidad and Tobago

Certificate, Early Childhood Care and Education

Completed a certificate in Early Childhood Care and Education in 2021.

CI

CXC Doctors Educational Institute

CXC Certificate, Mathematics

Grade: Grade 3

Completed CXC examinations in 2017, achieving a Grade 3 in Mathematics.

AS

Arima North Secondary

CXC Certificate, English and Human and Social Biology

Grade: Grade 2

Completed CXC continuation classes in 2013, achieving Grade 2 in English and Human and Social Biology.

CC

Chaguanas Senior Comprehensive

CXC Certificate, Business and Office Administration

Grade: Grade 3

Completed CXC examinations in 2008, achieving Grade 3 in Principles of Business, English, and Office Administration.

CC

Civilian Conservation Corps

Certificate, Computer Literacy and Counselling

2014 -

Earned a Computer Literacy Certificate and a Peer on Peer Counselling Certificate in 2014.

Tech stack

Software and tools used professionally

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