ivan luna

Provide consecutive interpretation between English and Spanish speakers in legal, social services, insurance, billing and collections, customer service, and business settings. Maintain accuracy, confidentiality, and professionalism with specialized terminology, preserving each speaker’s tone, intent, and meaning in a fast-paced remote environment.

Teach adult learners (18+) in intensive six-month English courses across multiple proficiency levels. Lead conversation courses for pre-intermediate and advanced learners, focusing on speaking fluency and everyday communication.

Provided bilingual legal and administrative support for a U.S.-based immigration law firm, preparing and reviewing forms, client declarations, and evidence packets for asylum, U visa, VAWA, Cancellation of Removal (42B), and work permit cases. Managed case files, deadlines, appointments, and client follow-ups in English and Spanish, and handled translation, interpretation, data entry, and confiden

Translated, transcribed, and reviewed Spanish and English audio and written content for general, technical, and professional projects. Used OmegaT and Express Scribe to ensure terminology consistency and formatting accuracy, performing quality reviews and meeting strict deadlines across multiple assignments.

Handled inbound customer inquiries by phone in Spanish and English, following established procedures. Resolved customer concerns and recorded customer information accurately while maintaining professionalism and service quality.

Contacted prospective customers and explained financing options and product benefits. Built rapport with clients, followed up on sales opportunities, and maintained accurate records of customer interactions.

Transcribed and revised Spanish-language interviews for a university linguistic research project. Reviewed transcripts for accuracy, formatting, and consistency before final delivery.

Currently enrolled in the Public Translator in English program, pursuing a degree in translation.