Ivan Dropučić

As a Game Designer at UnagiSAS, I designed and implemented engaging game mechanics for Web3 fantasy sports games, balanced token economies, and managed live operations. My role involved optimizing player retention through KPI-driven analysis and supporting the development of browser-based games with comprehensive design documentation.

In my role as a Junior Game Designer at UnagiSAS, I supported economy design and managed live operations for Web3 fantasy sports games. I provided customer support and managed the Discord community, ensuring effective communication and engagement.

As a Junior Administrative Clerk, I managed various administrative tasks including documentation processing, record-keeping, and compliance reporting. My role required attention to detail and adherence to policy guidelines.

In my position as a Customer Care Agent for HelloFresh.UK, I assisted customers through phone, email, and chat, resolving inquiries and troubleshooting issues to ensure a positive user experience.

As an Administrative Clerk and ZPIS Administrator, I assisted in the development of the Prison and Probation Information System, drafted legal templates, and provided user support and training for probation officers.

In my role as a Junior Administrative Clerk, I managed administrative tasks including documentation processing and compliance reporting, ensuring adherence to policies and effective coordination.

Studied law and completed the state professional exam certificate for Junior Administrative Clerk.

Completed grammar school education, focusing on general studies.