Open to opportunities

Nikoleta Belemečić

@nikoletabelemei

Message

Detail-oriented administrative officer with strong problem-solving skills.

Croatia

Message

What I'm looking for

I am looking for a role that fosters growth, teamwork, and innovation.

I am a highly motivated professional with several years of experience in administrative roles and a strong commitment to lifelong learning. My background includes working in various capacities, from sales to project administration, where I have honed my skills in problem-solving, teamwork, and communication. I thrive in dynamic environments and am adept at managing multiple tasks while maintaining a keen eye for detail.

Throughout my career, I have successfully collaborated with senior management and external partners, demonstrating my ability to lead teams and coordinate complex projects. Notably, I played a key role in the EU project 'Lazareti – Creative Quarter of Dubrovnik,' where I managed documentation and ensured compliance with regulatory guidelines. My experience in financial planning and public procurement has equipped me with the skills necessary to contribute effectively to any organization.

I am passionate about utilizing my analytical skills and creativity to drive business success. With a strong foundation in technology and marketing strategies, I am eager to take on new challenges that allow me to grow professionally while making a positive impact in my field.

Experience

Work history, roles, and key accomplishments

Business Secretary

City of Dubrovnik

May 2024 - Present (1 year 3 months)

Currently serving as a Business Secretary, managing various administrative and secretarial duties for the City of Dubrovnik. This role involves comprehensive support for daily operations and departmental coordination.

Business Administration Office Management Document Management Communication Organizational Skills Administrative Support Coordination Record keeping Operational Support

Receptionist

Cissa d.o.o. (Hotel Boškinac)

Jun 2023 - Present (2 years 2 months)

Managed guest check-ins and check-outs, handled billing, and updated reservations for the hotel, tavern, and fine dining restaurant. Provided guest information, created package arrangements, and coordinated graphic design and printing for promotional materials.

Receptionist Duties Billing Graphic Design Promotional Materials Hotel Operations

Administrative Officer

City of Dubrovnik

May 2018 - Present (7 years 3 months)

Prepared and collected documentation for the EU project 'Lazareti – Creative Quarter of Dubrovnik,' ensuring data recording adhered to guidelines. Organized documentation for on-site checks, collaborated with SAFU, and assisted with procurement, including writing technical tender parts and market research.

Documentation Management Procurement Market Research Supplier Management Administrative Support Project Coordination

Administrator

Direct Booker d.o.o.

Jan 2018 - Present (7 years 7 months)

Provided customer support for private accommodation users and owners, monitoring reservations, controlling costs, and managing billing. Updated sales capacity availability and entered data into the CMS to build a comprehensive database.

Customer Support Cost Control Billing Data Entry CMS Database Management Client Communication Accommodation Management

Administrator

Ivanka RRIF d.o.o.

Aug 2017 - Present (8 years)

Performed various administrative tasks, including mail distribution. Engaged in learning accounting and bookkeeping principles during additional hours to expand professional knowledge.

Mail Distribution Administrative Support Accounting Principles Bookkeeping Data Entry Office Administration Learning Agility Financial administration

Administrator

Ba-com d.o.o.

Feb 2017 - Present (8 years 6 months)

Processed and coordinated beverage orders and deliveries, including calculating and recording packaging returns. Monitored warehouse inventory, placed goods orders, and created necessary cargo documentation and traffic permits.

Order Processing Inventory Monitoring Logistics Supply Chain Data Entry Record keeping Order Management

Senior Sales Representative

Hrvatski Telekom

Mar 2015 - Present (10 years 5 months)

Managed customer interactions, including sales, advice, and complaint resolution, while coordinating with the technical department. Handled customer documentation, data administration, inventory management, and goods reception.

Customer Service Sales Inventory Management Data Management Complaint Handling Documentation Management Client Relations System Entry

Education

Degrees, certifications, and relevant coursework

School for Tourism and Catering Dubrovnik

Hotel and Tourism Technical Specialist, Hotel and Tourism

Completed studies at the School for Tourism and Catering in Dubrovnik, specializing as a Hotel and Tourism Technical Specialist. Gained foundational knowledge in the tourism and hospitality industry.

Faculty of Science and Mathematics Split

Associate's Degree, Information Technology

Completed two years of study in Information Technology at the Faculty of Science and Mathematics in Split. Acquired knowledge in IT fundamentals, including programming basics, computer networks, and CMS administration.