Itumeleng Khabo

I am a dedicated and results-driven Appointment Setter with over 5 years of experience in the real estate and educational sectors. My proven ability to engage potential clients and set qualified appointments has significantly contributed to organizational success. I pride myself on my excellent communication skills and my adeptness at maintaining CRM systems to ensure efficient tracking of interactions.

In my role at Lesotho Housing from 2017 to 2022, I conducted outbound calls to potential clients, effectively engaging them to discuss real estate opportunities. I built rapport quickly and initiated value-driven conversations to understand client needs, which resulted in a significant increase in closed deals. My commitment to maintaining detailed records of calls and client interactions in the CRM system has allowed for accurate tracking and follow-up, and I consistently met and exceeded performance metrics with minimal supervision.

More recently, as an Appointment Setter at Quthing Inclusive International School from 2022 to April 2025, I engaged with prospective students and parents through outbound calls to discuss educational programs. I developed trusting relationships to encourage enrollment and increased interest in school offerings. By setting appointments for school tours and informational sessions, I enhanced community engagement and collaborated with the admissions team to refine outreach strategies and improve appointment-setting processes.