At Outsource Global Technologies Limited, I respond to customer inquiries by email, chat, and phone, and resolve complaints and service issues. I maintain customer records using CRM tools and follow up when I escalate complex issues.
As an Administrative Officer at National Biotechnology Research and Development Agency (NBRDA), I prepared reports and meeting minutes, handled administrative requests, and managed meeting schedules and calendar records.
Earlier, I sorted orders and updated dispatch and inventory records at K-Xpress Logistics. I also worked in public service as a Field Officer and taught Mathematics, Home Economics, and Business Studies.
