@loriettabilly
Administrative Assistant at Outsource Global with experience in customer support, call center service, and office administration.
NigeriaI'm currently an Administrative Assistant at Outsource Global. My experience also includes customer support and call center work at Outsource Global.
At Outsource to Nigeria Initiative (OTNI), I delivered training on communication and product knowledge, and evaluated trainees through role plays and assessments.
As a Teaching Assistant at National Investment Management System, I assisted with lesson delivery and classroom management, supported student learning, and prepared teaching materials.
Work history, roles, and key accomplishments
Outsource Global
Sep 2024 - Present (2 years 1 month)
Worked as Administrative Assistant at Outsource Global.
Outsource to Nigeria Initiative (OTNI)
Feb 2024 - Jun 2024 (4 months)
Delivered training on communication, product knowledge, and problem-solving
Evaluated trainee performance through role plays and assessments
Maintained attendance and performance records
Collaborated with teams to improve training outcomes
National Investment Management System
Sep 2021 - Feb 2023 (1 year 5 months)
Assisted in lesson delivery and classroom management
Supported student learning and provided feedback
Prepared teaching materials and learning resources
Outsource Global
Aug 2017 - Mar 2022 (4 years 7 months)
Worked as Call Center Agent at Outsource Global .
Worked as Translator at Lionbridge Technologies.
National Youth Service Corps
Apr 2016 - Apr 2017 (1 year)
Worked as Classroom Teacher at National Youth Service Corps.
DAAR Communications Plc
Nov 2014 - Feb 2015 (3 months)
Worked as Intern at DAAR Communications Plc.
Degrees, certifications, and relevant coursework
Bachelor of Science - BS, Mass Communication/Media Studies
2011 - 2015
Software and tools used professionally
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