Isiwat Salaudeen
@isiwatsalaudeen
I resolve e-commerce customer inquiries, orders, refunds, and delivery issues across digital support channels.
NigeriaWhat I'm looking for
At KhemesKorner, I manage 50+ weekly customer inquiries across live chat, WhatsApp, email, SMS, and social media, helping customers with orders, delivery tracking, payments, subscriptions, returns, refunds, and exchanges.
I've also supported NIHOTOUR, Daily Autoland Nigeria Limited, and Wells Photography through responsive communication, front-desk administration, scheduling, records management, bookings, and online customer engagement. I bring over six years of customer service and e-commerce support experience, with a focus on accurate, empathetic written communication and smooth customer experiences in remote environments.
Experience
Work history, roles, and key accomplishments
Sales & Customer Service Representative
KhemesKorner
Jan 2022 - Present (4 years 8 months)
Respond to customer inquiries via live chat, WhatsApp, email, SMS and social media regarding products, orders, pricing, delivery and payment. Manage 50+ customer inquiries weekly and provide prompt, accurate and helpful responses.
Education
Degrees, certifications, and relevant coursework
The Ibarapa Polytechnic
Higher National Diploma, Art & Design
Earned a Higher National Diploma in Art & Design with a focus on Ceramics.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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