Isiphile Mondi
@isiphilemondi
Dedicated junior business advisor passionate about public service.
What I'm looking for
I am a skilled young professional with a strong dedication to public service. My experience as a Junior Business Advisor with the City of Cape Town has equipped me with the ability to resolve business service requests and provide administrative assistance effectively. I thrive in collaborative environments and enjoy working with diverse teams to achieve organizational goals.
In my previous role at Global Eyes Optometrist, I honed my customer service skills, responding to queries and managing inventory with precision. My attention to detail and strong communication abilities have allowed me to build lasting relationships with clients while ensuring their needs are met. I am committed to continuous improvement and look forward to contributing positively to my community through my work.
Experience
Work history, roles, and key accomplishments
Junior Business Advisor (EPWP)
City of Cape Town
Jul 2024 - Present (1 year 1 month)
Resolved business service requests and enquiries, ensuring efficient resolution of red tape issues. Provided administrative assistance and operated the inbound call center, coordinating meetings with City officials.
Frontliner
Global Eyes Optometrist
Nov 2023 - Jun 2024 (7 months)
Provided frontline customer service, responding to queries and scheduling appointments. Managed stock deliveries, inventory tracking, and online store updates, ensuring accurate order fulfillment.
Education
Degrees, certifications, and relevant coursework
Nelson Mandela University
Bachelor of Arts, Arts
2020 - 2023
Completed a Bachelor of Arts degree, gaining foundational knowledge and skills in various academic disciplines. This program provided a broad education, fostering critical thinking and analytical abilities.
The Leadership College
Matric, General Studies
2015 - 2019
Achieved a Matric certificate, completing secondary education. This foundational schooling prepared for further academic pursuits and professional development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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