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NOMFUNDO MOHALE

@nomfundomohale

Customer service and administrative support professional at Metropolitan, supporting clients with financial services and accurate records.

South Africa

Message

What I'm looking for

I’m seeking a remote Sales & Business Administrator role where I can contribute my administrative, communication and customer relationship skills. I’m interested in developing further experience with Microsoft 365, CRM platforms, sales quotations, order and purchase-order workflows, and supplier coordination.

At Metropolitan, I responded to customer enquiries, explained financial products and service processes, and supported clients with service-related and administrative needs. I maintained customer information and supporting documents while handling confidential information responsibly.

At Kobwa, I welcomed visitors, answered calls, directed enquiries and supported daily office administration. I also prepared documents, captured data and maintained organised records.

My experience includes administrative and reception support at the Department of Health and the Department of Education, as well as cashier work at Malelane Spar. I hold an N6 in Marketing Management and an End User Computing Certificate, and I’m seeking to contribute my customer service and administrative skills in a remote Sales & Business Administrator role.

Experience

Work history, roles, and key accomplishments

Financial Advisor / Customer Service

Metropolitan

Apr 2024 - Mar 2025 (11 months)

Responded to customer enquiries and explained financial products and service processes. Maintained accurate customer information and supported clients with administrative processes.

Customer Service Financial Services Data Capturing Documentation Communication Skills Confidentiality Microsoft Office

Receptionist

Kobwa

Jan 2023 - Mar 2024 (1 year 2 months)

Welcomed clients and visitors, answered telephone calls, and directed enquiries. Supported office administration and maintained organized records and documents.

Reception Phone Handling Customer Service Administration Record keeping Data Capturing Confidentiality

Administrative Clerk / Receptionist / Secretary

Department of Health

Jul 2015 - Dec 2016 (1 year 5 months)

Assisted with correspondence, appointment coordination, and day-to-day office tasks. Provided clerical support including organizing files and maintaining records.

Administration Reception Correspondence Appointment Coordination Record keeping Confidentiality

Administrative Clerk / Receptionist / Secretary

Department of Education

Jan 2014 - Jun 2015 (1 year 5 months)

Provided clerical and administrative support, including organizing files, preparing documents, and maintaining records. Welcomed visitors and directed enquiries.

Administration Reception File Management Documentation Preparation Record keeping