Isioma Osadebey
@isiomaosadebey
I manage high-volume customer support, order processing, shipping documentation, and operational records.
What I'm looking for
At Ollic, I managed more than 100 customer inquiries daily while processing orders, creating packing lists, invoices, and shipping documentation, and coordinating logistics with warehouse teams.
Previously at Royalty Concept, I handled 50+ daily inquiries across phone, email, and in-person channels, supporting customers with orders, payments, and product information. I maintained accurate transaction records, supported administrative workflows, and collaborated with teammates to improve processes.
I'm focused on efficient operational support, accurate documentation, and strong customer relationships in fast-paced environments. I work with Zoho CRM, HubSpot, Microsoft Office, Google Workspace, and shipping documentation including BOLs.
Experience
Work history, roles, and key accomplishments
Social Media and Customer Support Manager
Ollic
Mar 2024 - Dec 2025 (1 year 9 months)
Managed 100+ customer inquiries daily, processed orders, and created shipping documentation. Coordinated logistics with warehouse teams and maintained accurate records.
Customer Service Associate
Royalty Concept
Feb 2021 - Jun 2023 (2 years 4 months)
Handled 50+ customer inquiries daily via phone, email, and in-person. Assisted with orders, payments, and maintained detailed transaction records.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
Master of Science, Epidemiology
2025 -
Pursuing a Master of Science in Epidemiology, currently in the thesis stage.
Ambrose Alli University
Bachelor of Science, Health Education
2018 - 2023
Earned a Bachelor of Science in Health Education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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