Isioma Emordi-nkwo

I am a dedicated customer service professional with hands-on experience resolving inquiries and complaints while maintaining high client satisfaction. I bring strong communication, active listening, and empathy to every interaction.

My background includes frontline customer support at PIF Company and prior teaching roles where I developed classroom management, tailored instruction, and stakeholder communication skills. I am comfortable multitasking, documenting interactions, and collaborating with teams to meet service goals.

I hold a B.Sc. in Chemistry Education and a Diploma in Education, am a member of the Teachers Registration Council of Nigeria, and have completed Jobberman soft-skills training. I am seeking opportunities where I can apply my problem-solving, attention to detail, and interpersonal strengths to improve customer experience.