Anayo Iheanacho
@anayoiheanacho
Highly motivated Customer Service Representative with excellent communication skills.
What I'm looking for
I am a highly motivated Customer Service Representative with a strong passion for delivering excellent customer experiences. With years of experience in handling customer inquiries and resolving complaints, I have honed my communication and problem-solving skills to ensure customer satisfaction. My ability to multitask and work in fast-paced environments has allowed me to consistently deliver exceptional service, enhancing both customer experience and brand reputation.
During my tenure at Genesis Fast Food, I assisted customers with inquiries and service requests, providing them with product information and guiding them through processes. I handled complaints professionally, ensuring quick resolutions while maintaining detailed customer records. My collaborative approach with teams contributed to improved customer satisfaction, and I am eager to bring this dedication to a new role.
In addition to my customer service experience, I have recently completed my National Youth Service Corps (NYSC) as a teacher, which has further developed my interpersonal skills and ability to engage with diverse groups. I am fluent in English, French, Igbo, and Pidgin, which enhances my ability to connect with a wide range of customers.
Experience
Work history, roles, and key accomplishments
NYSC Teacher
Government Girls Secondary School
Jan 2023 - Jan 2024 (1 year)
Served as a teacher during the National Youth Service Corps, contributing to the education and development of students. Engaged in lesson planning and classroom management.
Customer Service Representative
Genesis Fast Food
Jul 2012 - Feb 2015 (2 years 7 months)
Assisted customers with inquiries, complaints, and service requests. Provided product/service information and guided customers through processes. Handled customer complaints professionally, ensuring quick resolution. Processed orders, payments, and account updates with accuracy.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology Owerri
Agriculture and Agricultural Technology
2023 -
Studied Agriculture and Agricultural Technology, focusing on sustainable practices and innovations in the agricultural sector.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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