At EZ Marketing, I handled 300–400 outbound qualification calls daily, engaging prospects about insurance opportunities and responding to their inquiries.
I maintained customer records, call outcomes, notes, and follow-ups in HubSpot CRM, and used Ricochet Dialer and Convoso to manage calling queues.
In the real estate and construction sector, I served as a client contact through project lifecycles, handovers, and post-project support. I coordinated communication among clients, internal teams, contractors, and vendors, and maintained documentation of interactions and operational updates.
