ishmael lukengu muamba
@ishmaellukengumuamba
Experienced interpreter and customer service professional with diverse skills.
What I'm looking for
I am a dedicated professional with extensive experience in customer service and interpretation. My journey began at Biso Na Biso in Congo, where I honed my skills in providing exceptional customer support across various sectors, including banking, telecommunications, and real estate. My commitment to customer satisfaction has always been my priority, ensuring that every interaction is handled with care and professionalism.
Following my time at Biso Na Biso, I transitioned into the role of an interpreter at Washington KP, where I facilitated communication between English and French speakers. This role allowed me to develop my language skills and cultural knowledge, ensuring accurate translations and fostering understanding among diverse groups. Currently, I work as a French Interpreter at Future Group, where I continue to bridge communication gaps and enhance my interpretation skills.
Experience
Work history, roles, and key accomplishments
French Interpreter
Future Group
Mar 2021 - Feb 2024 (2 years 11 months)
Provided interpretation and translation services, bridging communication gaps with clients from diverse backgrounds. Developed skills in accurate translation and cultural understanding.
English-French Interpreter
Washington KP
Jan 2020 - Feb 2021 (1 year 1 month)
Served as an interpreter, translating spoken and written statements between English and French to facilitate communication. Ensured understanding among individuals speaking different languages.
Customer Service General
Biso Na Biso
Jul 2018 - Sep 2019 (1 year 2 months)
Worked in customer service, focusing on providing assistance and support to customers through various channels. Responsibilities included answering questions, resolving issues, processing orders, and managing complaints to ensure customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Brigham Young University Idaho
Bachelor of Science, Business Management
2020 - 2024
Pursuing a Bachelor's Degree in Business Management, focusing on various aspects of business operations and management principles.
High School Normal De Ndesha
High School Certificate
2012 - 2018
Completed high school education with a focus on foundational knowledge and skills necessary for further studies.
Availability
Location
Authorized to work in
Job categories
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