At Expert Connect Global Research (EcGR), I served as the primary contact for private equity, consulting, and corporate clients, matching their requirements with relevant subject matter experts. I managed 20–40 concurrent engagements and facilitated 40–60 expert consultations monthly.
I maintained 95%+ client satisfaction through proactive communication, issue resolution, and workflow improvements. Earlier at EcGR, I supported expert research and onboarding; at EXL Service, I coordinated recruitment for international professionals.

