isay fernandez

I am a hardworking, dedicated administrative professional with strong customer service and project support experience. I have a proven history of meeting company goals through organized practices and effective time management.

I supported fast-paced operations at a major retail healthcare company, assisting customers, handling billing procedures, and managing multiple tasks while maintaining attention to detail. I also completed on-job training at a Department of Justice office where I gained exposure to procedural law, drafted memos, and assisted with case administration.

I am proficient with Google Workspace and Microsoft Office and have used tools such as Asana, Slack, and Canva to coordinate work, manage calendars, and improve team communication. My strengths include critical thinking, problem solving, and clear written and verbal communication.

I am passionate about exceeding expectations, delivering outstanding service, and continuing to grow my skills through collaboration with top talent and participation in professional training.