Isa Dukmenic
@isadukmenic
Motivated sales professional specializing in B2B appointment setting and digital customer solutions.
Bosnia and HerzegovinaWhat I'm looking for
I am a motivated sales and customer-relations professional with hands-on experience delivering digital solutions and improving user experiences across B2B channels.
At Amiy - Ignize I managed B2B appointment setting and engaged worldwide clients, providing insights that optimized sales and client satisfaction. I troubleshoot issues and help customers navigate digital tools and product offerings.
As a sales team leader I implemented upselling strategies, trained new team members, and drove stronger client engagement. In banking back-office roles I managed client transactions, supported digital banking setup, and facilitated executive and partner meetings.
I studied International Relations & EU Studies and led high-profile events as president of a university diplomacy club. A former national taekwondo team member and licensed coach, I bring discipline, leadership, and a collaborative mindset to roles that blend sales, digital tools, and client success.
Experience
Work history, roles, and key accomplishments
Sales Associate / Team Lead
Enterprise Marketing Provider
Led a sales team for 1 year to build client relationships, implement upselling strategies, and improve client engagement and product adoption.
Sales Development Representative / Consultant
Amiy - Ignize
Managed B2B appointment setting over 1 year, engaging worldwide clients and assisting customers with digital tools to optimize sales and satisfaction.
Back Office Associate
Bosna Bank International
Managed client transactions and digital banking setup for 1 year, assisted clients with troubleshooting, and facilitated meetings between executives and corporate partners.
Education
Degrees, certifications, and relevant coursework
IUInternational Burch University
International Relations & EU Studies
Activities and societies: President, Burch Diplomacy Club — organized high-profile events and facilitated panel discussions.
Studied International Relations and EU Studies at the Faculty of Economics and Social Studies.
Technical Mechanical School, Sarajevo
High School Diploma, Mechanical
Activities and societies: Former Taekwondo national team member and licensed coach; developed leadership and discipline.
High school diploma focused on mechanical studies with training in Autodesk software.
Tech stack
Software and tools used professionally
Availability
Location
Bosnia and HerzegovinaAuthorized to work in
Job categories
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