Tarik M
@tarikm
Assistant Manager and outbound sales specialist, driving VIP travel bookings through lead generation and operational excellence.
Bosnia and HerzegovinaWhat I'm looking for
I’m a multilingual Assistant Manager and outbound sales specialist focused on turning strong conversations into measurable revenue and exceptional customer experiences. I currently manage VIP travel operations while running outbound telemarketing and sales to drive client acquisition.
At Balkanviago, I specialize in organizing and managing VIP travel experiences across Montenegro, Bosnia & Herzegovina, and Serbia, with plans to expand into Bali. I coordinate end-to-end travel packages, optimize internal operations, and ensure high-quality client delivery.
In parallel, my outbound work strengthens my ability to communicate effectively, handle objections, and consistently deliver strong conversion results. I focus on lead generation, cold calling, and building client pipelines through a performance-driven, customer-focused approach.
I bring certifications in Social Media Marketing and Inbound/Outbound Sales, pairing modern marketing execution with practical sales discipline. Fluent in English, German, Bosnian, Serbian, and Croatian (with basic Turkish), I thrive in fast-paced environments where marketing, customer acquisition, and service delivery need to work as one.
Experience
Work history, roles, and key accomplishments
Balkan transfers and tourist tours by car to Montenegro, Bosnia, and Serbia. All-inclusive VIP packages: car, hotel, and tourist guide included.
Performed telemarketing and lead generation activities while supporting customer service and sales functions. Managed customer communication and problem-solving to improve customer experience.
Worked on outbound sales activities including lead generation, telemarketing, and customer acquisition. Supported sales processes using negotiation, persuasion, CRM software, and sales/customer experience skills.
Instructed fitness training with a focus on sports nutrition, diet planning, and workout planning. Supported supplements education and supplements marketing.
Supported car rental services through customer communication and administrative tasks. Performed computer-based work including typing, software usage, and general computer literacy tasks.
Operated and maintained forklifts, including performing inspections and supporting forklift training activities. Applied forklift maintenance and inspection practices to maintain equipment readiness.
Contributed to team organization and organizational leadership activities. Supported work involving ISO standards and event planning/organization coordination.
Assisted with meat processing and butchery tasks. Worked with meat processing procedures and food processing machinery.
Worked in factory settings with experience related to machine tools and routine operational communication. Supported production work using machine-tools-focused knowledge.
Education
Degrees, certifications, and relevant coursework
Jumsš Brijesnica
High School Diploma, Food Technology and Processing
2010 - 2014
Tech stack
Software and tools used professionally
Availability
Location
Bosnia and HerzegovinaAuthorized to work in
Job categories
Skills
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