Open to opportunities

Tarik M

@tarikm

Assistant Manager and outbound sales specialist, driving VIP travel bookings through lead generation and operational excellence.

Bosnia and Herzegovina

Message

What I'm looking for

I’m looking for a fast-paced role where I can combine outbound lead generation with operational leadership—helping teams convert prospects into VIP travel customers while delivering consistently high-quality service and driving growth.

I’m a multilingual Assistant Manager and outbound sales specialist focused on turning strong conversations into measurable revenue and exceptional customer experiences. I currently manage VIP travel operations while running outbound telemarketing and sales to drive client acquisition.

At Balkanviago, I specialize in organizing and managing VIP travel experiences across Montenegro, Bosnia & Herzegovina, and Serbia, with plans to expand into Bali. I coordinate end-to-end travel packages, optimize internal operations, and ensure high-quality client delivery.

In parallel, my outbound work strengthens my ability to communicate effectively, handle objections, and consistently deliver strong conversion results. I focus on lead generation, cold calling, and building client pipelines through a performance-driven, customer-focused approach.

I bring certifications in Social Media Marketing and Inbound/Outbound Sales, pairing modern marketing execution with practical sales discipline. Fluent in English, German, Bosnian, Serbian, and Croatian (with basic Turkish), I thrive in fast-paced environments where marketing, customer acquisition, and service delivery need to work as one.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager

Current

Balkanviago

Mar 2026 - Present (7 months)

Balkan transfers and tourist tours by car to Montenegro, Bosnia, and Serbia. All-inclusive VIP packages: car, hotel, and tourist guide included.

Tourism Tourism Management

Current

Telemarketing Specialist

Current

Adfinity

Sep 2025 - Present (1 year 1 month)

Performed telemarketing and lead generation activities while supporting customer service and sales functions. Managed customer communication and problem-solving to improve customer experience.

Outbound Sales Specialist

United Solutions

Feb 2024 - Sep 2025 (1 year 7 months)

Worked on outbound sales activities including lead generation, telemarketing, and customer acquisition. Supported sales processes using negotiation, persuasion, CRM software, and sales/customer experience skills.

Fitness Instructor

HOMIK SPORT

Jan 2020 - Sep 2022 (2 years 8 months)

Instructed fitness training with a focus on sports nutrition, diet planning, and workout planning. Supported supplements education and supplements marketing.

Supplemental Health Sports Nutrition Workout Planning

Car Rental Agent

Budget Rent a Car

Feb 2019 - Sep 2021 (2 years 7 months)

Supported car rental services through customer communication and administrative tasks. Performed computer-based work including typing, software usage, and general computer literacy tasks.

Reflex Software Computer Literacy Typing Communication Skills

Forklift Operator

Robot General Trading Co doo Sarajevo

Mar 2019 - Sep 2020 (1 year 6 months)

Operated and maintained forklifts, including performing inspections and supporting forklift training activities. Applied forklift maintenance and inspection practices to maintain equipment readiness.

Forklif

Warehouse Team Member

Zeka komerc

Sep 2017 - Sep 2018 (1 year)

Contributed to team organization and organizational leadership activities. Supported work involving ISO standards and event planning/organization coordination.

Team Coordination Change Management Organization Organizational Development Event Management ISO Standards Event Planning Organizational Leadership

Butcher Assistant

Robot General Trading Co doo Sarajevo

Jan 2017 - Jun 2018 (1 year 5 months)

Assisted with meat processing and butchery tasks. Worked with meat processing procedures and food processing machinery.

Meat Meat Science Meat Processing Butchery

Factory Worker

SUMAN D.O.O.

May 2015 - Oct 2015 (5 months)

Worked in factory settings with experience related to machine tools and routine operational communication. Supported production work using machine-tools-focused knowledge.

Machine Tools Communication Skills