Open to opportunities

Isabella Tessarolo

@isabellatessarolo

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Trilingual Talent Acquisition and HR leader driving recruitment and L&D impact.

United States

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What I'm looking for

I seek a role where I lead end-to-end talent acquisition and L&D initiatives, improve hiring metrics, and build inclusive employee experiences in a collaborative, growth-oriented company.

I am a trilingual Talent Acquisition and HR professional with 4+ years of full-cycle recruiting experience across the US and LATAM, specializing in hospitality, logistics, and pharmaceutical sectors. I combine high-volume hiring, ATS management (Workday, SuccessFactors, BambooHR, TeamTailor, Zoho), and structured recruitment workflows to reduce time-to-fill and improve retention.

I design and deliver Learning & Development programs focused on customer service, leadership, and emotional intelligence, and have led initiatives that cut time-to-fill by 30% and increased retention by 25%. I build HR infrastructure from the ground up, manage stakeholder partnerships, and drive inclusive hiring and employee engagement aligned with business objectives.

Experience

Work history, roles, and key accomplishments

Current

HR & Talent Acquisition Manager

Current

Miami Parking Inc

Feb 2024 - Present (1 year 8 months)

Led TA strategy for hospitality operations across 75+ luxury hotels and residential properties, reducing time-to-fill by 30% and increasing retention by 25% through targeted engagement and training programs.

Talent Acquisition Learning Development Onboarding Employee Engagement Stakeholder Management Hospitality Recruitment

Human Resources Generalist

Fato Cargo Services

Jul 2022 - Sep 2024 (2 years 2 months)

Established HR department and recruitment workflows, managed bi-weekly payroll and onboarding, and implemented recruitment infrastructure for logistics and customer-facing roles with compliance oversight.

HR Operations Payroll Administration Onboarding Employee Engagement & Compliance

HR & Talent Acquisition Specialist

Miami Parking Inc

Jan 2023 - Feb 2024 (1 year 1 month)

Managed full-cycle recruitment including sourcing, screening, and coordination while scheduling 150+ interviews/month and delivering soft-skill training workshops focused on hospitality and emotional intelligence.

Candidate Sourcing Interview Coordination Training Delivery SuccessFactors

Talent Acquisition HR Trainee

Merck Group

Jan 2022 - Jul 2022 (6 months)

Supported LATAM recruitment by sourcing and screening candidates, increasing applicant volume by 15% and closing 20+ healthcare and life-science roles within six months.

Sourcing Screening Job Posting Optimization Healthcare Recruitment

Customer Service & Claims Specialist

Fato Cargo Services

Sep 2020 - Jul 2022 (1 year 10 months)

Handled customer claims for LATAM and US markets, ensured compliance with TSA and international shipping regulations, maintained documentation and strengthened client relationships through timely issue resolution.

Claims Management Customer Service Regulatory Compliance Data Entry Carrier Coordination Client Relations Documentation

People, Culture & Benefits Trainee

Altipal S.A.S

Jun 2021 - Dec 2021 (6 months)

Coordinated Diversity & Inclusion workshops for 200+ employees and designed action plans that reduced psychosocial risks and improved employee engagement and well-being.

Diversity & Inclusion Employee Engagement Workshop Facilitation Organizational Climate

Clinical Psychologist Trainee

Pontificia Universidad Javeriana

Jun 2020 - Jun 2021 (1 year)

Delivered workshops to strengthen emotional skills and resilience for children and caregivers, and created well-being content that increased community participation and awareness.