Isabella Perdomo
@isabellaperdomo
Bilingual (EN/SP) Ops Specialist & NetSuite expert. I simplify complex logistics, build training guides, and thrive in remote, detail-oriented roles.
What I'm looking for
I am a bilingual operations professional who focuses on making sure things run right behind the scenes. In my current role, I manage everything from dispatch and scheduling to Texas DMV compliance and liability guidelines. I stay calm when things get messy—whether I'm handling high-stakes logistics or resolving a customer issue from start to finish. I don't just follow the process; I try to make it better. I’ve helped my team work faster by building internal tools and guides that keep everyone on the same page.
I’m a power user of NetSuite and thrive in remote roles where being organized and getting the details right are what matter most. Outside of work, I’m a big fan of exploring the Houston food scene and hitting the gym. I’m looking for a team that values common sense, clear writing, and someone who takes real ownership of their work.
Experience
Work history, roles, and key accomplishments
Customer Experience Specialist
3 Men Movers
Mar 2025 - Present (11 months)
Manage end-to-end customer experience, scheduling, dispatch coordination and claims resolution for large-scale moves, ensuring compliance with TxDMV and Texas carrier liability guidelines and improving operational efficiency.
Sales Associate
Prestige Perfumes
Jan 2022 - Feb 2025 (3 years 1 month)
Delivered personalized sales and product recommendations, consistently met sales goals, managed transactions and inventory, and mentored new employees to improve team performance.
Onsite Customer Care Rep
Asurion (AT&T)
Jan 2023 - Oct 2023 (9 months)
Provided onsite device support, billing and account assistance while promoting upgrades and add-ons, maintaining high satisfaction and adherence to AT&T operational policies.
Education
Degrees, certifications, and relevant coursework
Texas Tech University
Bachelor of Business Administration, Business Management
Completed coursework toward a Bachelor of Business Administration in Business Management with a minor in Legal Studies.
Ross Shaw Sterling Aviation High School
High School Diploma, General Secondary Education
High School Diploma from Ross Shaw Sterling Aviation High School in Houston, Texas.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Isabella?
You can contact Isabella and 90k+ other talented remote workers on Himalayas.
Message IsabellaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
