Isabella Bonanno

I am a customer-focused sales and service professional with hands-on experience in retail and telecommunications support. I deliver personalized client service, handle high call volumes, and maintain organized records while prioritizing a professional, friendly approach.

In sales roles I curated inventory and guided thousands of customers to find ideal styles while upholding brand standards. At Smart City Telecom I completed customer insight reports and securely input over 1,000 units of sensitive data, demonstrating reliability and attention to detail.

My front-desk and customer service experience includes managing multiple phone lines, coordinating high daily guest volumes, and keeping public spaces clean and presentable. I draw on strong active listening and multitasking skills to resolve issues and support team operations in fast-paced environments.

I am pursuing a B.S. in Psychology with a minor in Cognitive Science and have produced research on mental health and cognitive frameworks. I bring a blend of interpersonal skill, analytical thinking, and adaptability to contribute effectively to customer-facing and support roles.