Isabel Bou-Bayona

Analyze corporate-generated content with annotations to feed AI models and ML engines, identify improvement areas, and create QA strategies while supporting urgent projects and onboarding new team members.

Provide localization, translation (EN>ES/CA), transcreation, QA and editing for clients including DeepL, IBM and Penguin Random House, and design conversational copy for chatbots and publishers.

Coordinated and managed municipal Diversity, Equity & Inclusion, women's and LGBTI+ policies and programs, led implementation of equality and violence-prevention plans, and chaired the Commission for Equality.

Led operations best practices for AI projects including solution design, knowledge engineering and optimization across NLP solutions in 21 languages, while managing multilingual teams and talent processes.

Planned and coordinated editorial activities for the Spanish launch of a natural language search site, managed knowledge production in an SQL knowledge base, and led recruitment and training of linguists and editors.

Completed a Master's in Management of IT with focus on IT governance, project management and technologies for diversity, equity and inclusion.

Earned a degree in Translation and Interpreting with training across English, Spanish and Catalan languages.

Passed the Translator's final examination administered by the Chartered Institute of Linguists.

Completed the Prompt Designer for Conversational AI course focused on conversation design and prompt engineering.

Obtained the CAP teaching certificate for English as a Second Language.

Achieved ACTIC Medium (Level 2) certification in digital competencies including Windows, MS Office and Google Drive.

Certified at C1 level in Catalan language proficiency.