Isaac Webster

Provided customer service to trade and retail clients via phone and email, building relationships and resolving inquiries efficiently.
Met and exceeded profit targets through negotiation and strategic pricing, demonstrating independent decision-making.
Optimised stock management processes, reducing errors and improving accuracy in a high-volume environment.

Provided personalized customer recommendations, tailoring advice to remote or in-person needs. Managed inventory and in-store displays to keep operations organized and resolve customer issues quickly.

Handled customer orders and service via phone and in-person during peak times, multitasking to maintain speed and quality. Prepared and managed food orders efficiently and occasionally coordinated small teams to keep operations running smoothly.

Delivered high-quality client service by coordinating parts orders and queries remotely while consistently surpassing sales targets. Generated $2.77M in parts sales and $765,857 profit at a 27.57% margin, and streamlined inventory using Units DMS to reduce discrepancies.

Maintained high standards in vehicle preparation with strong attention to detail and independent workflow. Delivered professional, timely service and was recognized as Employee of the Month for outstanding performance.

Organized warehouse operations and ensured 100% order accuracy through systematic tracking. Resolved logistical challenges in a fast-paced environment by adapting to daily demand changes.

Planned and led activities for groups, providing mentorship and coordinating support remotely when needed. Delivered presentations and counseling to build teamwork and communication skills.

Completed NCEA Level 1 and NCEA Level 2 at One Tree Hill College, studying Media Studies, Photography, English, and Geography.