I'm looking for data entry and admin roles where accuracy and reliability matter. I bring 2.5 years of admin experience and work well independently or in a team. I'm studying CompTIA A+, Network+, Security+ and CySA+, and want an employer offering long-term growth, with room to move into IT support or security.

Alex Burai
@alexanderburai
Data entry and admin support: accurate, organised, on time. 65+ WPM, 2.5 yrs admin experience, studying CompTIA A+, Network+, Security+, CySA+.
What I'm looking for
I help businesses clear admin backlogs, messy spreadsheets, and overflowing inboxes so they can focus on work that grows the business. I deliver accurate, organised results on time.
What I can do:
Data entry and data cleanup (65+ WPM, with double-checking to catch errors early)
Updating and maintaining records, spreadsheets, and databases
Customer email and phone follow-up
Scheduling, appointment booking, and calendar management
Organising files and documents
I spent 2.5 years as a service advisor, managing customer communication, coordinating workflows, and keeping scheduling and internal system records accurate in a fast-moving environment. I pick up new software quickly and take care with sensitive information.
Currently studying for the following certifications:
CompTIA A+
CompTIA Network+
CompTIA Security+
CompTIA CySA+
I work independently, follow your systems and processes closely, and keep you updated without needing to be chased.
Experience
Work history, roles, and key accomplishments
Service Advisor
Kloster Nissan & Suzuki
Oct 2025 - Jul 2026 (9 months)
Sole Service Advisor managing 150+ repair orders per week, driving Suzuki CSI from 61.7 to 87.1 and achieving Nissan CSI of 4.5. Managed scheduling, invoicing, warranty compliance, and inventory to maintain operational efficiency.
Service Advisor
Sel's Auto
Jun 2024 - May 2025 (11 months)
Managed workshop operations during owner's absence, supervising daily activities including customer relations, workflow coordination, scheduling, invoicing, and staff support. Coordinated workflow between front desk and technicians, ensuring timely job completion and transparent communication.
Mechanical Fitter
National Pump and Energy
Nov 2022 - Feb 2024 (1 year 3 months)
Performed diagnostics, maintenance, and repair on heavy-duty pumping equipment for industrial and mining clients. Led performance testing trials, comparing output against manufacturer specs to qualify equipment for rental services.
Automotive Technician
Mercedes-Benz Gateshead Newcastle
Dec 2021 - Nov 2022 (11 months)
Performed diagnostics and repairs on Mercedes-Benz vehicles to manufacturer standards using advanced electronic diagnostic tooling. Delivered clear technical explanations to customers and collaborated with service advisors.
Apprentice Mechanic
European Car Centre / Terry's Mobile Mechanic / Waratah Tyre
Feb 2018 - Sep 2021 (3 years 7 months)
Completed trade apprenticeship across three workshops, developing broad proficiency in diagnostics, servicing, and customer interaction across European and domestic vehicles.
Accurately handled customer transactions including deposits, withdrawals, and account inquiries. Provided professional guidance on banking products and coordinated customer bookings to optimise branch workflow.
Education
Degrees, certifications, and relevant coursework
University of Newcastle
Certificate II in Business Administration, Business Administration
Activities and societies: First place, Year 11; Business Plan Challenge — High Achievement
Completed Certificate II in Business Administration, achieving first place in Year 11 and a High Achievement in the Business Plan Challenge.
TAFE NSW
Certificate III in Light Vehicle Automotive, Automotive
Completed Certificate III in Light Vehicle Automotive, providing trade certification for automotive technician roles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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