At Countdown St James, I managed staff breaks and scheduling as Produce Manager, handled online orders and invoices, and coordinated promotions and displays. I also addressed customer inquiries and complaints and prepared department performance reports.
As a Freelance Specialist, I handled client acquisition, scheduling, delivery, and quality control across several service lines. I wrote newsletters and product descriptions, scheduled bakery social media posts, and recorded and edited voicework with Audacity.
Earlier, I worked as a Trainee Technician at Sky TV, training customers to use equipment and booking technician jobs while assisting with cable wiring and satellite dish installation. I also supported children with disabilities as a teacher aide and volunteer side walker.

