Open to opportunities

Isaac User

@isaacuser7

Message

Business development and operations generalist driving B2B growth and systems.

Nigeria

Message

What I'm looking for

I seek roles where I can scale B2B outreach, optimize operations, lead remote teams, and support founders with clear processes and measurable growth.

I am a business development and operations generalist with 3+ years of experience building B2B pipelines, coordinating remote teams, and streamlining backend execution to support founders and senior leaders. I consistently generate qualified leads, manage client-facing outreach, and improve workflows using tools like Google Workspace, Notion, Trello, and various CRMs.

I have led teams and operations across startups and remote agencies, achieving measurable results such as an 18% cold outreach-to-appointment conversion rate, 30% gains in operational efficiency, and a 50% reduction in onboarding time for new hires. I prioritize clear communication, process optimization, and dependable execution to drive growth and client retention.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant - Business Development

Current

On Call Nursing LLC

Dec 2024 - Present (10 months)

Generated qualified B2B leads and booked appointments for senior executives with an 18% cold outreach-to-appointment conversion rate, maintained client relationships, and represented executives in client-facing outreach to ensure timely follow-up.

Appointment Setting Outbound Outreach Client Relationship Management CRM Cold Calling Google Workspace Notion

Business Development Lead

Le Campaigne Exotica Co. Ltd.

Sep 2024 - Apr 2025 (7 months)

Managed client outreach, lead generation, and sales to secure consistent project flow and boost revenue while coordinating project execution from planning to delivery.

Lead Generation Sales Outreach Project Coordination Marketing CRM Market Research Calendar Management

Head of Staff / Operations

Tasktide (Raphael Group)

Jun 2024 - Aug 2024 (2 months)

Led a team of 10 virtual assistants, improved service quality and client retention, developed strategic staff operations plans, and reduced onboarding time by 50% through improved recruitment and onboarding processes.

Team Leadership Operations Management Recruitment Onboarding Process Improvement Client Acquisition Notion

Executive Management Assistant

Raphael Group

Dec 2023 - May 2024 (5 months)

Provided executive support to the CEO, managed calendars and key meetings, improved interdepartmental communication reducing project turnaround times by 15%, and led special projects informing strategic decisions.

Executive Support Calendar Management Project Management Research Airbnb Management Booking.Com Google Workspace

Operations Supervisor

Le Campaigne Exotica Ltd

May 2022 - Nov 2023 (1 year 6 months)

Supervised day-to-day operations, implemented process improvements that increased operational efficiency by 30% and reduced costs by 15%, and coordinated cross-departmental initiatives to complete high-priority projects.

Operations Management Process Improvement KPI Tracking Team Supervision Project Delivery

Healthcare Assistant

Federal Ministry of Health

Jan 2022 - Nov 2022 (10 months)

Assisted in health awareness programs on infectious disease prevention and managed administrative operations including patient registration, result collection, and maintenance of health records.

Patient Registration Records Management Community Outreach Administrative Support Data Entry