Open to opportunities

Isaac Bonsu

@isaacbonsu

I am a versatile Software Developer with expertise in Linux administration, website development, IT support, IT sales support , software engineering.

Ghana

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What I'm looking for

I seek a hands-on technical support role where I can resolve connectivity issues, support clients, and grow into software engineering or cybersecurity within a collaborative team.

I am a versatile Software Developer with expertise in Linux administration, website development, IT support, IT sales support, web design, and software engineering. I combine technical expertise with problem-solving and customer focus to deliver reliable solutions across diverse IT environments. I thrive in remote and collaborative settings, where I can apply my adaptability, clear communication, and commitment to excellence to support organizational goals and drive innovation.

My background includes internships supporting clerical and technical tasks at CSIR, and practical experience delivering onboarding and setup guidance for residential and business clients at Telecel. I am currently advancing my expertise in Software Engineering and Cybersecurity through formal study and hands-on practice.

I bring strong communication skills, proficiency with Microsoft and Google suites, and experience with cybersecurity tools and digital tools administration. I look to join a team where I can apply my technical support strengths while growing into software engineering or cybersecurity roles.

Experience

Work history, roles, and key accomplishments

Software Developer / Web Designer

Dan Nkansah Enterprise

Jan 2024 - Sep 2025 (1 year 8 months)

Designed and developed websites with modern, responsive layouts.
Built and maintained software applications to meet client requirements.
Collaborated with cross-functional teams to deliver projects on time

Sales Logistics Logistics Coordination Web Design Web Development Software Development

IT Support Intern

Council of Scientific & Industrial Research

Supported departmental clerical and technical tasks, assisted with troubleshooting research systems and maintaining documentation tools, and collaborated with staff to improve IT process efficiency.

Technical Support Troubleshooting Documentation Data Entry Administrative Support Process Improvement

IT Support Specialist

Royal Franko Ventures

Managed import order tracking and logistics IT systems, configured and maintained digital tools, and provided client-facing technical support to resolve system and connectivity issues and ensure smooth day-to-day operations.

Technical Support Troubleshooting client support Logistics Connectivity Diagnostics Microsoft Office Google Workspace

Fibre Broadband Technician

Telecel

Installed fibre broadband and Wi‑Fi for residential and business clients, delivered onboarding support and guided clients through setup, and diagnosed and resolved connectivity issues to ensure reliable service delivery.

Onboarding Connectivity Diagnosis Customer Support Troubleshooting