Jonas Samari
@jonassamari
IT graduate with hands-on experience in network troubleshooting.
GhanaWhat I'm looking for
I am an IT graduate with a solid foundation in network troubleshooting, data handling, and remote IT support. My hands-on experience in various roles has equipped me with strong communication skills and customer service experience, which I leverage to deliver effective digital operations. I am prepared for remote collaboration, ensuring I have access to suitable hardware and a quiet work environment.
Throughout my career, I have held various positions, including Sales Representative at EV Cosmetics and IT support at War Memorial Hospital. My roles have allowed me to develop a strong understanding of web development fundamentals and customer engagement. I am committed to delivering results and supporting digital operations effectively, always striving to enhance my skills and contribute positively to my team.
Experience
Work history, roles, and key accomplishments
Sales Representative
EV Cosmetics
Jan 2024 - Present (1 year 5 months)
Promoted and sold cosmetic products to customers. Assisted customers with product selection and inquiries, ensuring customer satisfaction.
IT Support Officer
War Memorial Hospital
Jan 2024 - Present (1 year 5 months)
Provided essential IT support and performed network maintenance. Ensured smooth operation of hospital IT infrastructure.
Dispatch Rider
Yango
Jan 2023 - Present (2 years 5 months)
Executed efficient delivery services for customers. Maintained clear and effective communication throughout the delivery process.
IT Intern
War Memorial Hospital
Jan 2022 - Present (3 years 5 months)
Performed computer setup and troubleshooting tasks. Gained hands-on experience in IT department operations.
Supervisor
Local Business Mentorship Program
Jan 2021 - Present (4 years 5 months)
Led a team and coordinated logistics for the mentorship program. Ensured effective execution of program activities.
Dispatch Rider
Glovo
Jan 2019 - Present (6 years 5 months)
Ensured timely delivery of goods and optimized route navigation. Maintained high standards of customer service during deliveries.
Sales Representative
Airtel/Tigo
Jan 2018 - Present (7 years 5 months)
Promoted mobile products and services to potential customers. Assisted customers with inquiries and facilitated purchases.
Security Officer
G7 Security Company
Jan 2018 - Present (7 years 5 months)
Monitored facility premises to ensure safety and security. Maintained accurate records of activities and incidents.
Education
Degrees, certifications, and relevant coursework
University of Cape Coast
BSc, Information Technology
Studied Information Technology at the University of Cape Coast, Ghana. Gained foundational knowledge and practical skills in various IT domains.
Sandema Senior High Technical School
High School Diploma, General Studies
Completed studies at Sandema Senior High Technical School. Focused on technical and general education subjects.
Kambridge International Academy
Junior High School Certificate, General Studies
Attended Kambridge International Academy. Completed foundational education.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
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