Looking for a job

Isaac Ariel

@isaacariel

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I lead digital transformation programs, enterprise delivery, and client engagement across global IT services.

Austria

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What I'm looking for

I'm looking to lead digital transformation, enterprise delivery, PMO, and client-engagement initiatives where I can improve operations, manage complex stakeholder relationships, and deliver measurable business value.

I'm currently a Program Manager for IT EURO at a renowned sports organisation in Austria, leading program delivery in an international IT environment.

Previously, I spent eight years at People Accord Consulting delivering digital transformation, enterprise market-readiness, change management, software projects, and IT services for clients including Innominds Software, Z Factor, Accor Invest, and Pfizer through IBM.

At ProKarma, I managed a multi-million project for BNSF Railway, worked with CXO and senior leadership, transitioned centralized sourcing operations offshore, and built a global team across the US and India.

At Genpact, I led digitization, Lean, operations, and client-management initiatives for Penske Truck Leasing & Logistics, helping reduce delinquency from 11.5% to 8% and DSO from 41 to 38 days across a US$450M portfolio.

Experience

Work history, roles, and key accomplishments

Current

IT EURO - Program Manager

Current

Renowned - Sports Organisation

Aug 2022 - Present (4 years 1 month)

Program Manager for IT EURO at a renowned sports organisation, based in Austria.

Program Manager - Digital Transformation and Services

People Accord Consulting

Jul 2014 - Jul 2022 (8 years)

Program Manager for Digital Transformation and Services, overseeing enterprise project program management, digital transformation, and client relationship management.

Program Management Digital Transformation Change Management Software Project Management IT Project Management Delivery Management Customer Relationship Management Advisory Consulting

Client Engagement Manager

ProKarma

Aug 2013 - Jun 2014 (10 months)

Managed a multi-million project for a major U.S. railroad account, engaging with CXO and senior leadership, and streamlined process reporting and executive reporting mechanisms.

Client Engagement Project Management Digitalization Process Improvement Stakeholder Management Team Leadership

Project Manager and Operations - Penske Truck Leasing & Logistics

Genpact LLC

Oct 2004 - Aug 2013 (8 years 10 months)

Managed digitization projects, business process improvements, and LEAN initiatives. Delivered value to a $450MM portfolio by reducing delinquency from 11.5% to 8% and DSO from 41 to 38 days.

Digitization Business Process Improvement Lean Account Management Client Servicing Stakeholder Management Mentorship

Assistant Project Manager and Operations - Penske Truck Leasing & Logistics

Genpact LLC

Oct 2004 - May 2012 (7 years 7 months)

Managed transition projects, ensured zero surprise operations, and led stakeholder management, client servicing, and employee engagement initiatives.

Transition Management Operations Stakeholder Management Client Servicing Employee Engagement Team Leadership Training

Project Lead - Transition Projects - Penske Logistics

Genpact LLC

Oct 2004 - Jul 2010 (5 years 9 months)

Led transition projects, including a digitization project for a Track and Trace web application.

Project Management Project Transition Digitization Web Applications

Manager - Global Procurement

IBM Global Services

Jan 2004 - Dec 2004 (11 months)

Managed global procurement operations.

Procurement Management

Regional Territory Dealer Management

Idea Cellular Ltd

Jan 2001 - Dec 2004 (3 years 11 months)

Managed regional territory dealer operations.

Dealer Management Territory Management

Manager-Event Management

End To End Marketing Solutions Pvt Ltd

Jan 2001 - Dec 2001 (11 months)

Managed event management operations.

Event Management

Education

Degrees, certifications, and relevant coursework

Deutsche Sporthochschule Köln

International Sports Management, International Sports Management

2024 - 2025

Pursued International Sports Management studies from May 2024 to June 2025.

University of Applied Sciences - Vienna

MSc, Telecommunications and Internet Technologies

2019 - 2022

Completed MSc in Telecommunications and Internet Technologies from September 2019 to June 2022.

University of Applied Sciences - Burgenland

M.A., European Union Studies and Management of EU Projects

2017 - 2019

Completed M.A. in Business – European Union (EU) Studies and Management of EU Projects from 2017 to 2019.

Osmania University

MBA, Operations and Finance

2012 - 2014

Completed MBA in Operations and Finance from 2012 to 2014.

Osmania University

Bachelor in Computer Applications, Computer Applications

1998 - 2001

Completed Bachelor in Computer Applications with focus on E-Commerce, Internet Technologies, Engineering Management, Data Communication and Networking from 1998 to 2001.