Open to opportunities

SAURABH BHATNAGAR

@saurabhbhatnagar2

I build enterprise SaaS and telecom products through data-driven Agile product delivery.

At Dynatrace, I owned backlog execution for the Problems application and increased adoption of the 3rd Generation Problems platform by approximately 20% through data-driven prioritization of high-value features.

I've led enterprise SaaS, observability, workforce management, and telecom BSS delivery across Europe and Asia for 19+ years. At Wipro, I led delivery for A1 Telekom’s Ordering Engine with a 15-member engineering team, while my technical foundation in Java, Oracle, PL/SQL, and CRM platforms helps me translate customer needs and business strategy into deliverable product outcomes.

Experience

Work history, roles, and key accomplishments

Senior Product Owner

Dynatrace

Dec 2024 - May 2026 (1 year 5 months)

Increased adoption of the 3rd Generation Problems platform by approximately 20% through data-driven prioritization of high-value features. Owned backlog execution for the Dynatrace Problems application, delivering customer-centric capabilities that improved observability and incident investigation.

Product Management Agile Delivery Scrum Jira Confluence Observability Data Driven Decision Making

Technical Leader

Wipro

Feb 2022 - Nov 2024 (2 years 9 months)

Led technical delivery for A1 Telekom's Ordering Engine with a 15-member engineering team. Standardized Agile ceremonies to maximize delivery velocity and software predictability.

Agile Scrum Technical Leadership Stakeholder Management Java Pl SQL

Business System Administrator

Compucom CSI

Jan 2010 - Jan 2013 (3 years)

Managed L2/L3 production support, technical design, and module feature development for Amdocs Clarify CRM (13.1) on an Oracle database ecosystem.

Amdocs Clarify Oracle Database Production Support Technical Design CRM

Package Solution Consultant

IBM

Jan 2009 - Jan 2010 (1 year)

Coordinated full-lifecycle development and micro-design authorship within Clarify CRM (10.1) to automate the end-to-end customer provisioning lifecycle.

Amdocs Clarify CRM Customer Provisioning

Software Engineer / Technical Consultant

Accenture

Jan 2007 - Jan 2009 (2 years)

Engineered system enhancements for the STAR Repair platform, integrating live logistics data and inventory mapping with backend ClearLogistics CRM architectures.

System Enhancements ClearLogistics CRM