Iris Tang

Collaborated with event sponsor HSBC to plan and manage various rugby-related events, athlete talks, and tournament activities, providing innovative content. Oversaw the operations team and managed administrative duties, ensuring smooth service delivery by liaising with internal and external stakeholders. Supervised receptions and gift departments, managing and training on-site event staff for top

Organized accommodations, dinner, and transportation for celebrities and performers, ensuring seamless logistics and a high level of service. Managed high-profile events, collaborating with a strong network of press, artists, and influential partners to optimize event success.

Launched the hospitality department and trained over 120 staff across 13 hotel sites, overseeing the team to ensure high-quality services. Designed and implemented standard operating procedures, onboarding, and reporting systems for accountability to government stakeholders. Developed daily menus adhering to budgetary constraints and ensured compliance with venue, fire department, and safety guide

Developed branding and public relations strategies that increased venue visibility and generated significant revenue growth. Curated and designed venue space while launching innovative marketing initiatives that improved client retention rates. Managed high-profile events, collaborating with a strong network of press, artists, and influential partners to optimize event success.

Leveraged connections from nightlife and special events to bring in numerous new clients. Coordinated 35 to 45 events annually, managing logistical details for gatherings with up to 300 guests. Oversaw food and beverage arrangements and initiated the practice of building partnerships with preferred vendors, contributing to a significant increase in departmental revenue.