Irisa Bita
@irisabita
Experienced HR and marketing professional with leadership and finance expertise.
AlbaniaWhat I'm looking for
I am an HR, management and marketing professional with a strong foundation in business administration and marketing, holding a Bachelor and a Professional Master from Albanian universities.
I began my career in telephony-based support and sales, quickly promoted from operator to Team Leader where I managed teams of about 20+ operators and delivered operator training that produced additional leaders.
I have experience across human resources, finance and digital media roles, including junior accounting and responsibilities in recruitment and management for organizations and a digital media outlet.
I bring entrepreneurial thinking, multilingual communication (Albanian, Italian, English), project and program management skills, and a collaborative, results-oriented leadership style to roles that bridge HR, marketing and finance.
Experience
Work history, roles, and key accomplishments
Accountant
APEL MEDIA
Jan 2023 - Present (3 years 5 months)
Performed accounting duties for a digital and print media company, managing financial records and supporting business services across online platforms.
Junior Accountant
Die Krone International
Jan 2020 - Present (6 years 5 months)
Handled accounting tasks and supported financial operations as a junior accountant, contributing to accurate record-keeping and reporting.
Human Resources
Shahin Dokuzi PF
Jan 2018 - Present (8 years 5 months)
Supported HR and management functions including recruitment and personnel administration for IT and ICT services.
Team Leader
Professional Marketing Albania
Jan 2018 - Dec 2022 (4 years 11 months)
Led a team of ~20 call center operators, managed operations and training programs that developed several operators into team leaders, improving performance and retention.
Marketing Advisor
Intercom Data Service
Jan 2016 - Dec 2017 (1 year 11 months)
Worked as telephone operator for support, sales and marketing at one of the largest call centers; promoted within 4 months due to strong sales performance and contributed to customer acquisition.
Education
Degrees, certifications, and relevant coursework
UNITIR - Economy Faculty
Professional Master, Marketing
2019 -
Completed a Professional Master in Marketing at UNITIR - Economy Faculty.
UNIEL - Economy Faculty
Bachelor of Business Administration, Business Administration
2017 -
Completed a Bachelor degree in Business Administration at UNIEL - Economy Faculty.
Tech stack
Software and tools used professionally
Availability
Location
AlbaniaAuthorized to work in
Job categories
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