Open to opportunities

Irene Kitenge

@irenekitenge

Message

Highly organized office administrator with 6+ years of experience.

Kenya

Message

What I'm looking for

I am looking for a role that allows me to utilize my office management skills and drive operational efficiency while fostering a positive team environment.

I am an office administrator with over six years of experience in end-to-end office management and client service. My expertise lies in streamlining operations and enhancing productivity in fast-paced corporate environments. I thrive in creating supportive office environments that enable teams to excel and businesses to prosper.

Throughout my career, I have successfully managed complex calendars, coordinated meetings, and provided exceptional administrative support. My attention to detail has allowed me to maintain a 99% accuracy rate in data entry and improve office efficiency significantly. I am passionate about optimizing processes and ensuring that every team member can focus on their core responsibilities.

In my current role, I lead a team of data labeling specialists, ensuring high-quality annotations and effective communication across projects. I am committed to continuous improvement and have developed strong analytical skills that help me identify areas for enhancement. I am now seeking an operations management position where I can leverage my skills to drive results and improve customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Quality Analyst/Reviewer

Current

Cloudfactory Kenya

Jan 2021 - Present (4 years 4 months)

Maximized performance of CloudWorkers, ensuring accurate data entry and quality control. Managed large teams of Data Labeling Specialists and provided constructive feedback for continuous improvement.

Quality Control Data Labeling Team Management Data Analysis Feedback

Current

Office Administrator/Data Entry Clerk

Current

Suwaska Sacco

Jun 2021 - Present (3 years 11 months)

Provided comprehensive administrative support, enhancing office efficiency and operational effectiveness. Managed complex calendars, scheduled meetings, and handled confidential documents with discretion.

Administrative Support Calendar Management Confidentiality Microsoft Office Suite

Current

Associate

Current

Samasource Kenya Ltd

Feb 2020 - Present (5 years 3 months)

Executed annotation tasks with precision, meeting project deadlines and delivering high-quality annotated data. Collaborated with team members to address challenges and improve efficiency.

Machine Learning Object Detection Quality Assurance Team Collaboration

Marketing and Sampling Executive

Liquor City (TRM)

Oct 2015 - Dec 2015 (2 months)

Conducted marketing and sampling activities to promote products and engage with customers. Assisted with product demonstrations and gathered customer feedback to improve sales strategies.

Marketing Product Sampling Customer Engagement Feedback

Cashier

Clean Bubbles Dry Cleaner

May 2016 - Sep 2016 (4 months)

Managed cash transactions and provided customer service in a fast-paced dry cleaning environment. Ensured accurate handling of payments and maintained a clean and organized workspace.

Customer Service Inventory Management

Cashier

Nzimu Enterprises

Jan 2015 - Jul 2015 (6 months)

Handled cash transactions and managed customer inquiries in a retail setting. Maintained accurate records of sales and ensured customer satisfaction through efficient service.

Cashiering Customer Service Sales Records Inventory Management