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Ioana Farcas

@ioanafarcas

Project and operations professional with 13+ years in B2B technology, client delivery, cross-functional projects, and process improvement.

Romania

Message

What I'm looking for

I'm looking for a remote role where I can combine project management, business operations, client delivery, and cross-functional collaboration. I enjoy taking ownership, solving complex problems, improving processes, and working with international teams in autonomous environments.

I’m a business operations and project professional with 13+ years of experience across B2B technology, client delivery, customer relationships, and cross-functional projects. I’m strongest at bringing structure to complex work, coordinating people and priorities, improving processes, and turning business needs into practical solutions.

I thrive in autonomous, international environments and enjoy roles that combine projects, operations, customers, and problem-solving. I’m highly comfortable with technology and use AI extensively for research, analysis, communication, and execution.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

Club Sportiv Alternative Timisoara

Jul 2016 - Present (10 years 2 months)

Coordinate the planning and delivery of endurance sports events, managing logistics, timelines, budgets and on-site operations.
Manage relationships with sponsors, partners, suppliers, participants and volunteers throughout the event lifecycle.
Manage sponsorship activities, budgets, and resources while continuously improving the participant experience.

Customer Service Event Management Customer Satisfaction Relationship Building Budget Management Problem Solving Communication Skills

Deputy Chief Operations Officer

Merlin Magic Group

Jun 2025 - Jun 2026 (1 year)

Led cross-functional operations and projects across multiple business areas, coordinating teams, suppliers, partners, and business initiatives. Managed project launches, process improvements, budgets, vendor negotiations, events, and day-to-day operations in a fast-paced international environment.

Business Operations Process Improvement Project Management Stakeholder Management Partnership Management Change Management Cross Functional Collaboration Operational Excellence strategic initiatives

Corporate Account Manager

Lasting System SA

Apr 2019 - Jun 2025 (6 years 2 months)

Managed strategic B2B customer relationships and coordinated complex operational initiatives within the technology sector. Implemented process improvements and workflow enhancements based on operational requirements and customer feedback.

Customer Relationship Management Customer Data Analysis Proficiency In CRM Tools Conflict Resolution Customer Onboarding Problem Solving IT Solutions Project Management Stakeholder Management Cross functional Leadership Communication Skills Customer Centric Sales

Area Sales Manager

Lasting System SRL

Jan 2015 - Apr 2019 (4 years 3 months)

Oversaw a sales area covering 12 counties, managing customer accounts and ensuring consistent service delivery to maintain customer loyalty. Developed and executed account management strategies that improved client retention and satisfaction across the region.

Account Management Customer Retention Relationship Building Territory Management Customer Experience Business Strategy