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Sebastian Mich

@sebastianmich

Project Manager delivering end-to-end market research projects, translating complex data into actionable client insights.

Romania

Message

What I'm looking for

I’m looking for a client-facing role where I can lead end-to-end delivery, translate complex data into clear insights, and improve operational efficiency with modern tools and AI-assisted workflows—within a fast-paced, collaborative environment.

I’m a Project Manager with 3+ years of experience delivering end-to-end market research projects for international clients. I lead delivery from research execution through scripting, QA, and data processing, always focused on high-quality outcomes.

I act as the primary client-facing point of contact—managing expectations, gathering requirements, providing progress updates, and resolving operational and delivery issues in fast-paced, client-facing environments. I’m especially strong at coordinating stakeholder relationships and cross-functional collaboration to keep projects aligned to client objectives.

I bring a modern, efficiency-first mindset to every engagement. I leverage digital tools and emerging AI-assisted workflows to streamline repetitive tasks, improve speed of delivery, and turn complex data into clear, actionable insights that support business decision-making.

Beyond market research delivery, I’ve built complementary technical and operational foundations. As a Tech Support Engineer, I strengthened my knowledge in AI and cloud technologies through Microsoft certification programs and applied structured, data-driven problem-solving. Earlier roles in data processing and operations administration reinforced my commitment to accuracy, compliance, and standardized procedures.

Experience

Work history, roles, and key accomplishments

Tech Support Engineer

Microsoft

Jan 2025 - Jan 2026 (1 year)

Built foundational knowledge in AI, cloud technologies, and data processing through Microsoft certification programs. Used AI-powered and automation tools to improve efficiency in data handling and reporting, applying structured approaches to support project execution.

Data Processing Automation Troubleshooting Microsoft Azure Problem Solving Reporting Workflow Optimization

Senior Project Manager

Ipsos Interactive Services

Jan 2022 - Jan 2025 (3 years)

Led end-to-end delivery of market research data for international clients, coordinating scripting, QA, and data processing to ensure high-quality execution. Served as primary client point of contact and used digital and AI-assisted workflows to streamline repetitive tasks across research pipelines.

Project Management Client Delivery Stakeholder Management Requirements Gathering Data Processing Agile Workflows Operational Reporting

Data Processing Operator

Pure Furniture

Jan 2019 - Jan 2021 (2 years)

Processed and validated large volumes of structured digital data to ensure accuracy, consistency, and compliance with internal quality standards. Followed standardized workflows and collaborated with internal teams to support content management and structured data operations.

Structured Data Processing Data Validation Quality Assurance & Compliance Workflow Documentation Content Management Operational Efficiency Accuracy Control

Operations Administrator

Stella Galactica

Jan 2017 - Jan 2018 (1 year)

Coordinated daily administrative and scheduling activities for a high-traffic sports facility. Managed client bookings, payments, and on-site operational logistics to support smooth day-to-day operations.

Operations & Administration Scheduling Administrative Coordination Process Compliance

Education

Degrees, certifications, and relevant coursework

UVVG Arad

Bachelor's degree, International relations and European studies

2022 - 2025

Bachelor degree in International Relations and European Studies at UVVG Arad, building experience with complex information frameworks and cross-cultural communication. Completed coursework involving negotiation and coordination in international environments.

UVVG Arad

Postsecondary degree, Nursing Practice

2015 - 2018

Postsecondary degree in Nursing Practice at UVVG Arad, developing teamwork and communication skills in high-pressure operational settings. Trained in precise documentation, compliance standards, and following structured procedures.