Inna Figura
@innafigura
Dedicated medical office specialist with diverse healthcare experience.
What I'm looking for
I am a dedicated Medical Office Specialist with a strong background in healthcare administration and patient services. Currently, I work at Cody Regional Health in Cardiology, where I have become proficient in the Epic system, managing patient scheduling, claims entry, and communication with the Veterans Administration. My commitment to providing excellent customer service has been a cornerstone of my role, ensuring that patients receive timely and accurate assistance.
Throughout my career, I have held various positions that have honed my skills in customer service, teamwork, and operational efficiency. From my experience as a Head Lifeguard, where I managed schedules and responded to emergencies, to my role as a Front Desk Receptionist, where I handled guest services and billing, I have consistently demonstrated my ability to adapt and excel in fast-paced environments. I am passionate about contributing to a team that prioritizes patient care and operational excellence.
Experience
Work history, roles, and key accomplishments
Medical Office Specialist
Cody Regional Health - Cardiology
Jul 2024 - Present (10 months)
Proficient in the Epic system, scheduled patients, communicated with Veterans Association, entered claims and referrals, and provided excellent customer service. Managed documentation and insurance communication, completing daily financial reports.
Housekeeper
Holiday Inn
Apr 2024 - Jul 2024 (3 months)
Cleaned rooms and performed deep-cleaning tasks while providing customer service to guests.
Waitress
WyoWest Brewery
Apr 2024 - Jul 2024 (3 months)
Handled back-of-house cleaning and preparation, took orders, ensured customer satisfaction, and communicated effectively with staff to prioritize teamwork.
Front Desk Receptionist
My Place Hotels
Oct 2023 - Nov 2023 (1 month)
Managed guest check-ins/outs, performed audits, handled billing, and maintained communication with third-party booking sites.
Camp Host
Greenbrier State Forest
Aug 2023 - Sep 2023 (1 month)
Maintained clean campgrounds, assisted guests, and ensured a peaceful environment.
Head Lifeguard
Paul Stock Aquatics and Recreation Center
Feb 2022 - Nov 2022 (9 months)
Supervised aquatic activities, created schedules, responded to emergencies, and provided swimming lessons.
Independent Financial Consultant
Transamerica Financial
Nov 2021 - Jan 2022 (2 months)
Advised clients on life/health insurance and investment strategies while becoming proficient in financial planning.
Whitewater Raft Guide
Wyoming River Trips
Jun 2021 - Sep 2021 (3 months)
Guided clients safely on river trips, managed equipment, and maintained cleanliness of facilities.
Education
Degrees, certifications, and relevant coursework
Relias Medical Training
Certification, Medical Training
2024 - 2025
Completed over 30 hours of continuing education in medical training, focusing on various healthcare practices and protocols.
American Red Cross
Certification, Safety and Emergency Response
2022 - 2022
Obtained multiple certifications including CPR/AED/First Aid, Waterpark Safety, Bloodborne Pathogens, Water Safety Instructor, and Lifeguard Certification.
Wyoming
License, Insurance
2021 - 2021
Achieved a Life and Health Insurance License, enabling the provision of insurance services in Wyoming.
Professional Ski Instructors of America
Certification, Ski Instruction
2018 - 2018
Completed Alpine Level I training, qualifying as a ski instructor.
Outward Bound
Certification, Outdoor Education
2017 - 2017
Participated in an Alpine Backpacking course, gaining skills in outdoor leadership and wilderness survival.
Emergency Medical Technician
Certification, Emergency Medical Services
2017 - 2017
Completed training as an Emergency Medical Technician, providing essential emergency care skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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