Open to opportunities

INGRID RAMOLOTO

@ingridramoloto

Message

Motivated customer service professional with strong communication skills.

South Africa

Message

What I'm looking for

I am looking for a role that values communication and teamwork, offering opportunities for growth in a supportive environment.

I am a motivated and detail-oriented customer service professional with hands-on experience in customer support, cash handling, and administrative assistance. My proven ability to communicate clearly and resolve issues efficiently has allowed me to maintain a positive customer experience consistently. I am tech-savvy and dependable, ready to thrive in remote and multicultural environments.

During my time as a Customer Assistant at Woolworths, I delivered exceptional in-person customer service, operated the cash register with 100% accuracy, and resolved customer complaints professionally. My role as a Junior Clerk at The Computer Tutor further honed my skills in front-desk support and record management, ensuring smooth daily operations. I am currently pursuing a BA in International Relations, which enhances my understanding of global dynamics and business information systems.

Experience

Work history, roles, and key accomplishments

Customer Assistant – Tills

Woolworths

Dec 2018 - Jun 2022 (3 years 6 months)

Delivered exceptional in-person customer service at one of South Africa's leading retailers. Operated cash register with 100% accuracy in daily transactions.

Customer Service Problem Solving Retail Operations

Junior Clerk

The Computer Tutor

Jun 2018 - Dec 2018 (6 months)

Provided front-desk support and answered incoming calls. Filed and managed records, supporting smooth daily operations.

Incoming Call Management Administrative Assistance Data Entry

Education

Degrees, certifications, and relevant coursework

University of South Africa (UNISA)

BA in International Relations, International Relations

Currently pursuing a Bachelor of Arts in International Relations, focusing on Economics, Politics, International Law, and Business Information Systems. Expected to complete the degree in June 2025.

Capricorn College for TVET

N5 Certificate, Chemical Engineering

Completed Chemical Engineering N5 at Capricorn College for TVET. Studied core subjects including Mathematics, Chemical Plant Operation, Chemistry, and Engineering Physics.