
India Pope
@indiapope
I build efficient operations, customer relationships, and growth strategies for retail, banking, and client-focused businesses.
What I'm looking for
I've helped build R. Runberg Curiosities from inception, guiding daily retail operations, inventory, budgeting, resource allocation, and process improvements. My work has supported 54% CAGR and sustained sales growth through strong client engagement.
I manage domestic and international shipping logistics, including Customs, and developed COVID-19 fulfillment strategies that increased shipments by 25% while expanding reach coast-to-coast and internationally. I also coordinate sales events that generate 28% of annual revenue and contribute to packaging and visual merchandising.
At Wells Fargo, I managed consumer checking products, partnered with Marketing on targeted sales strategies, led focus groups, and supported the Wachovia integration through account mapping, training, and client communications. I also worked with legal counsel to support FDIC compliance and customer communications.
Earlier, at The History Factory, I managed end-to-end client projects for organizations including Brooks Brothers, Ann Taylor, USAA, and Schreiber Foods. I bring a practical, organized approach to budgets, production schedules, logistics, vendor coordination, and client relationships.
Experience
Work history, roles, and key accomplishments
Operations Manager
R. Runberg Curiosities
Jan 2018 - Present (8 years 9 months)
Guided daily operations of a retail business, overseeing budgeting, resource allocation, and process improvements. Developed client relationships and managed shipping logistics, increasing shipments by 25% during COVID-19.
Education
Degrees, certifications, and relevant coursework
Wake Forest University
Bachelor of Arts, Communication
Bachelor of Arts in Communication with a minor in Art History from Wake Forest University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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