Indhumathi Veeravanni
@indhumathiveeravanni
I improve customer support and AI query accuracy through analysis and communication.
IndiaWhat I'm looking for
At Tech Mahindra, I supported work measuring Google Assistant performance and accuracy by analyzing and scoring user queries for understanding and response accuracy.
I categorized customer queries into informational intents and sub-intents using Intent Lab, applying my understanding of AI and machine learning concepts to clarify context and scope.
Previously at Dharan Homes, I conducted outbound calls for real estate listings and services, achieved monthly sales targets, and built customer relationships through detailed property guidance.
I'm looking to apply my organizational, technical, functional, and communication skills in a challenging career opportunity.
Experience
Work history, roles, and key accomplishments
Contributed to the development and implementation of AI to measure Google Assistant performance and accuracy. Analyzed and scored user queries to determine understanding and response accuracy, and categorized queries into intents using Intent Lab.
Education
Degrees, certifications, and relevant coursework
Indira Priyadharshini Degree College (Womens)
Pursuing a degree at Indira Priyadharshini Degree College (Womens), Hyderabad.
Sankalpa Voc Jr. College
Class XII
Grade: 94.5%
Completed Class XII at Sankalpa Voc Jr. College, Metpally, with a percentage of 94.5%.
Little Flower High School
Class X
Grade: 9.3
Completed Class X at Little Flower High School, Metpally, with a CGPA of 9.3.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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