Imran Idris

Led end-to-end IoT, VTS and FMS technical delivery covering requirements, device/platform integration, UAT, deployment readiness and operational support. Coordinated technical teams and vendors across GPS trackers, vehicle telemetry, CAN/FMS integration, MDVR and AI camera solutions.

Managed regional technical and field operations for vehicle telematics, AI dashcams, MDVR and vision-based fleet solutions. Led deployment and integration activities involving vehicle devices, cameras, connectivity, platform configuration, testing and customer handover.

Provided regional technical leadership and consultancy for telematics deployments, integrations, support and operational delivery. Coordinated customer requirements with commercial, technical, logistics and implementation stakeholders.

Provided technical support for fleet telematics systems, GPS tracking devices, vehicle installations and platform-related issues. Performed device configuration, troubleshooting, data validation and technical escalation with customers, technicians and suppliers.

Supported commercial operations, customer coordination, service administration and issue resolution for Astro For Business. Worked with internal teams and customers to coordinate service requirements and maintain service quality.

Handled customer enquiries, issue resolution, service coordination and escalation in a structured service environment. Maintained customer communication and service records while working to operational service standards.

Supported logistics and operational coordination, including scheduling, delivery activities and service issue resolution. Coordinated operational resources and customer requirements to support reliable service delivery.

Bachelor's Degree in Project Management with focus on oil and gas, covering project planning, risk, operations, safety, and management principles.